Terms of Service
Draft: some company details are still being finalised and this document is awaiting legal review.
These terms are the agreement between you and [Company legal name] (“Varilead”, “we”, “us”) for using Varilead, the website at varilead.com and the app. By creating an account or using Varilead, you agree to them, to the Acceptable Use Policy and, where it applies, the Data Processing Addendum. Our Privacy Policy explains how we handle personal data.
1. Who can use Varilead
Varilead is a business tool. To use it you must be at least 18, use it for your business or work, and be located in the United States. Varilead is offered only for contacting businesses located in the United States. If you accept these terms for a company, you confirm you're allowed to bind it, and “you” means that company.
2. Your account
- Give accurate sign-up details and keep them current.
- Keep your password safe. You're responsible for what happens in your account.
- An account is for one person. Don't share it or resell access.
- Tell us at support@varilead.com if you think someone else has accessed your account.
3. What Varilead does, and what it doesn't
Varilead helps you research local businesses: it looks for their websites, checks those websites, finds business contact details on them, and drafts outreach emails with AI. It also keeps a simple CRM of your outreach.
- You send the emails. Varilead doesn't send prospecting email for you. Drafts open in your own email app or are copied by you, and you decide what to send, to whom and when. You are the sender.
- Check before you send. Website findings are automated, and AI drafts can be wrong or out of date. Review every email before you send it.
- No guaranteed results. We don't promise that found contact details are correct, that emails will be delivered, or that you'll win work.
4. Your responsibilities
You must follow the Acceptable Use Policy and every law that applies to your outreach, including the US CAN-SPAM Act. In particular, you're responsible for having a lawful reason to use the lead data you bring into Varilead, for the content of every email you send, and for honouring opt-out requests. Varilead adds your mailing address and an opt-out line to emails when you set them up in Settings, but it's up to you to keep them there and to act on replies.
5. Your content and data
Your lead lists, notes, settings and drafts (“your content”) stay yours. You give us permission to store, copy and process your content only as needed to run Varilead for you, keep it secure, and meet legal obligations. We don't sell your content. We may use aggregated, de-identified information about how Varilead is used to run and improve the service.
To draft emails, Varilead sends details of the lead and your outreach settings to our AI provider, which processes them under commercial terms that don't allow it to train its models on them. The services we rely on are listed on the Subprocessors page.
You can export your data or delete your account at any time from the Account page. Leads with no activity for 24 months are deleted automatically, as described in the Privacy Policy.
6. Fees, cancellation and refunds
Varilead is free while it's in early access. If we introduce paid plans, we'll tell you by email at least 30 days before any charge could apply, and you won't be charged unless you choose a paid plan.
Once paid plans exist, these terms apply to them:
- Plans are billed in advance for each billing period and renew automatically until cancelled.
- You can cancel any time in the app. Cancelling stops the next renewal; you keep access until the end of the period you've paid for.
- Payments aren't refundable, including for partly used periods, unless the law requires a refund or we charged you in error. If something went wrong, write to support@varilead.com and we'll look at it.
- Prices don't include taxes, which are added where required.
- We'll give at least 30 days' notice of a price increase, effective from your next renewal.
7. Fair use and limits
Searches, website checks and AI drafts cost us money for every use, so Varilead has daily and hourly limits. You'll see a message when you reach one and when it resets. Don't try to get around limits, for example with extra accounts or scripts. We may change limits to keep the service running well for everyone.
8. Other websites and services
Varilead shows information from search results and from businesses' own websites, and links to them. We don't control those sites and aren't responsible for their content.
9. Suspension and ending the agreement
You can stop using Varilead and delete your account at any time. We may suspend or close your account, with notice where reasonable, if you break these terms or the Acceptable Use Policy, if your use creates legal risk or harms others, or if we stop offering Varilead (in which case we'll give you at least 30 days' notice to export your data). When an account is closed, its data is deleted as described in the Privacy Policy. Sections 5, 10, 11, 12 and 14 continue to apply after the agreement ends.
10. Disclaimers
Varilead is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, and we don't warrant that the service will be uninterrupted, error-free, or that its findings, contact details or drafts will be accurate.
11. Limitation of liability
To the extent the law allows, neither you nor we are liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, even if warned they were possible. Our total liability for all claims relating to Varilead is limited to the greater of the amount you paid us in the 12 months before the claim arose and US$100. These limits don't apply to liability that can't be limited by law.
12. Indemnity
You'll defend and indemnify us against third-party claims, and the resulting costs and damages, that arise from the emails you send, your lead data, or your breach of these terms, the Acceptable Use Policy or the law.
13. Changes to these terms
We may update these terms. For material changes we'll email you or show a notice in the app at least 14 days before they take effect. If you keep using Varilead after that, the new terms apply; if you don't agree, you can delete your account before then.
14. Governing law and disputes
These terms are governed by the laws of the State of [State], USA, without regard to its conflict-of-laws rules. Any dispute will be heard in the state or federal courts located in [State], and both of us agree to their jurisdiction. Either of us may bring a claim in small claims court if it qualifies.
15. General
These terms, with the policies they refer to, are the whole agreement between us about Varilead. If a part is found unenforceable, the rest stays in effect. Not enforcing a right isn't a waiver of it. You may not transfer this agreement without our consent; we may transfer it as part of a merger, acquisition or sale of the business. Neither of us is responsible for delays caused by events outside reasonable control.
16. Contact
[Company legal name], [Business mailing address]. Email support@varilead.com.